![]() ![]() The price for both Cable & Internet with Spectrum is fair. ![]() Have been with AT&T for years now, and paying what I was for just internet. Thank you spectrum thank you alott for nothing. Now its another day with no wifi and another day that we just look at the wall since i cant even watch tv. I am beyond angry with the customer service nd dispatch you guys need better communication not only with eachother but with the customers too. Waited almost 1 hour for dispatch to call me for her to then tell me she cant do anything else for mee. So mind you i am already 2 days with no wifi and now my sons is crying cause he wants to watch tv and he cant nd wants to use his tablet also and cant DUE TO NO WIFI ! the lack of communication is horrible. And she said that she cant do anythind else for me cause the tech guy was already out of the area. And dispatch at the end tells me that the only thing they can do for me is to reschedule after I specifically told them i needed it to be done today cause i dont have cable and my sons tv is based on wifi. So when i call the representative telles me she gonna send out my info to dispatch so that they can call me. Mind you am already upset due the tech never showing up. Supposedly he showed up and was waiting to long and he left. I had my mother in law come and wait until he got here but then again never showed up. So i said thats fine but i need the tech to be early because i had to step out later today. So my appointment was pushed to later today. ![]() Due to the tech having complication in another job and never showing up to my appointment. At first i was told that they are gonna be able to put it on today and at least min i was told that they are gonna have to reschedule. My internet has been out for 2 days ( due to spectrum ) ive called and called and every tech i speak too tells me something different. But today was by far the worst experience ive had with spectrum. Well when I decided to move out i also installed bright house ( spectrum ) never had any issues everything went great. When living with my mom she always had spectrum, well it was bright house then but it the same thing. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |